Prepful Terms of Use

Effective Date: February 10, 2026

These Terms of Use ("Terms") govern your access to and use of the Prepful mobile application and related services (collectively, the "Service"). By clicking "I Agree" (or a similar button), or by creating an account, downloading, installing, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Who We Are

The Service is operated by Prepful ("Prepful," "we," "us," or "our").

2. Eligibility and Location

The Service is intended for users located in the United States. By using the Service, you represent that you are at least 13 years old.

If you are under the age of majority in your state, you may use the Service only with permission and supervision of a parent or legal guardian, who agrees to be bound by these Terms.

3. Account Registration and Security

You must create an account to use the core features of the Service. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to notify us promptly of any unauthorized use or security breach related to your account.

4. Subscriptions, Billing, and Purchases

4.1 Digital Subscriptions and Tiers

Prepful may offer subscription plans, including multiple tiers with different features. Subscription features may change over time.

4.2 In-App Purchases and App Store Terms

If you purchase a subscription or other digital content through Apple App Store or Google Play (an "In-App Purchase"), your payment is processed by the platform provider and is subject to that provider's terms and policies.

4.3 External Purchases

We may also offer the ability to purchase subscriptions through external payment methods (for example, via a website). If you make an external purchase, you authorize us (and our payment processors) to charge your selected payment method. You agree to maintain current, valid payment information.

4.4 Cancellation; No Refunds; Access Through End of Term; Price Changes

Subscriptions may auto-renew unless canceled before the renewal date. You may cancel at any time. Cancellation stops auto-renewal and your subscription will remain active until the end of the then-current paid billing period.

No refunds / no proration (external purchases): Except where required by applicable law, all fees for subscriptions purchased directly from Prepful (for example, via our website) are non-refundable, and we do not provide prorated refunds or credits for partially used periods.

In-App Purchases: If you purchased through Apple App Store or Google Play, refunds (if any) are handled by the platform provider under its refund policies and terms.

We may change subscription prices, taxes, or other charges from time to time. If required by law or platform rules, we will provide advance notice and any change will apply at the start of your next billing cycle.

4.5 Free Trials and Promotions

We may offer free trials or promotions. If you enroll in a free trial that converts to a paid subscription, you will be charged at the end of the trial period unless you cancel beforehand.

5. License and Acceptable Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial use.

You agree not to:

We may (but are not obligated to) monitor, investigate, and take action regarding suspected violations of these Terms, including removing content, suspending accounts, or cooperating with law enforcement, consistent with applicable law.

5.1 Mobile Application License

If you access the Service via our mobile application, the following additional terms apply:

You shall not: (1) except as permitted by applicable law, decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the App; (2) make any modification, adaptation, improvement, enhancement, translation, or derivative work from the App; (3) violate any applicable laws, rules, or regulations in connection with your access or use of the App; (4) remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or the licensors of the App; (5) use the App for any revenue-generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended; (6) make the App available over a network or other environment permitting access or use by multiple devices or users at the same time; (7) use the App for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the App; (8) use the App to send automated queries to any website or to send any unsolicited commercial email; or (9) use any proprietary information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the App.

5.2 Apple and Android Devices

The following terms apply when you use the App obtained from either the Apple App Store or Google Play: (1) the license granted to you is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor's terms of service; (2) we are responsible for providing any maintenance and support services with respect to the App as specified in these Terms or as otherwise required under applicable law, and you acknowledge that the App Distributor has no obligation to furnish any maintenance and support services; (3) in the event of any failure of the App to conform to any applicable warranty, you may notify the applicable App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the App, and to the maximum extent permitted by applicable law, the App Distributor will have no other warranty obligation whatsoever; (4) you represent and warrant that (i) you are not located in a country that is subject to a US government embargo, or that has been designated by the US government as a "terrorist supporting" country and (ii) you are not listed on any US government list of prohibited or restricted parties; (5) you must comply with applicable third-party terms of agreement when using the App; and (6) you acknowledge and agree that the App Distributors are third-party beneficiaries of these Terms, and that each App Distributor will have the right to enforce these Terms against you as a third-party beneficiary thereof.

6. User Content and Permissions

The Service may allow you to enter, upload, store, or share content, including meal plans, notes, preferences, and recipes ("User Content").

6.1 Ownership and License Grant

You retain ownership of your User Content. By posting, uploading, or submitting User Content to the Service, you grant us a worldwide, non-exclusive, royalty-free, fully-paid, transferable, sublicensable license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your User Content solely to operate, maintain, improve, and provide the Service to you and other users.

This license includes our right to:

6.2 Your Representations

You represent and warrant that:

6.3 Our Rights

We may (but are not obligated to) review, monitor, or remove User Content at any time and for any reason, including if we believe it violates these Terms or may create liability for us or harm the Service or other users. We have no obligation to store or maintain copies of your User Content, and we are not responsible for any loss or damage to your User Content.

7. Guidelines for Reviews and Ratings

The Service may allow you to rate or review recipes, provide feedback, or submit other evaluative content. When posting reviews or ratings, you agree to:

We may accept, reject, or remove reviews in our sole discretion. Reviews do not necessarily represent our opinions, and we do not assume liability for any review or for any claims, liabilities, or losses resulting from any review.

8. Recipe Importing and Third-Party Content

The Service may allow you to import or save recipe content from third-party websites or services. Third-party content is subject to the third party's terms, policies, and intellectual property rights.

You are responsible for ensuring you have the right to use and store any third-party recipe content you import or save, and for complying with any applicable third-party terms.

We do not endorse, control, or assume responsibility for third-party content, including its accuracy, legality, availability, or continued access. Third-party services may change or discontinue without notice, which may affect importing or availability of content.

We may remove or disable access to third-party content or imported content within the Service at any time, including in response to legal requests or alleged infringement.

Repeat infringers: If we receive repeated notices or have reason to believe you repeatedly infringe the intellectual property rights of others, we may terminate your access to the Service.

Copyright complaints: If you believe content in the Service infringes your copyright, contact us at support@prepfulapp.com with sufficient information to identify the work and the allegedly infringing material.

9. Social Media and Third-Party Authentication

The Service may allow you to create an account or log in using third-party authentication services such as Apple, Google, or other social media platforms (each, a "Third-Party Account").

9.1 Linking Third-Party Accounts

When you link a Third-Party Account, you authorize us to access and use certain information from that account as permitted by the third-party provider and your privacy settings. This may include your name, email address, profile picture, and other information you have made available.

9.2 Your Responsibilities

You represent and warrant that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account, without breach of any terms that govern your use of that Third-Party Account and without obligating us to pay any fees or be subject to any usage limitations imposed by the third-party provider.

9.3 Third-Party Relationships

Your relationship with third-party service providers is governed solely by your agreement(s) with those providers. We make no representations or warranties about any Third-Party Account or the information obtained from it. If a Third-Party Account becomes unavailable or our access is terminated by the third-party provider, information from that account may no longer be available through the Service.

9.4 Disconnecting Third-Party Accounts

You may disconnect your Third-Party Account from the Service at any time through your account settings or by contacting us. We will attempt to delete information obtained from your Third-Party Account, except for information necessary to maintain your Prepful account (such as your email address and profile information).

10. Service Changes and Availability

We may modify, suspend, or discontinue the Service (in whole or in part) at any time, including features, content, or availability. We are not liable for any modification, suspension, or discontinuation, except as required by applicable law.

11. Health and Nutrition Disclaimer

The Service may provide meal planning tools and generated suggestions. The Service is for informational purposes only and is not medical, nutritional, or professional advice.

Always seek the advice of a qualified professional regarding any medical condition, dietary need, allergy, or health concern.

You are responsible for verifying ingredients, allergens, food safety, and nutritional information. Use of the Service is at your own risk.

12. Intellectual Property

The Service and its content (excluding User Content) are owned by Prepful or its licensors and are protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or other brand features.

13. Feedback

If you provide suggestions, ideas, or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use it without compensation or obligation to you.

14. Termination

We may suspend or terminate your access to the Service at any time if we believe you have violated these Terms or if required to protect the Service, users, or third parties.

You may stop using the Service at any time. You may be able to delete your account within the Service, subject to applicable law and our privacy practices.

15. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, error-free, or that defects will be corrected.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PREPFUL WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PREPFUL'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO PREPFUL FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) $100.

17. Indemnification

You agree to defend, indemnify, and hold harmless Prepful and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

18. Dispute Resolution and Arbitration (JAMS)

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

18.1 Opt-Out of Arbitration and Class Action Waiver (Email Only)

You may opt out of the arbitration agreement and class action waiver by sending us written notice by email within 30 days of the date you first accept these Terms. Your notice must include your name, the email address associated with your account, and a clear statement that you want to opt out of arbitration and the class action waiver.

Send your notice to support@prepfulapp.com with the subject line "Arbitration Opt-Out".

Opting out will not affect any other provisions of these Terms. If you opt out, disputes will be resolved in court subject to Section 19 (and you do not waive any rights you may have to participate in a class action where permitted by law).

18.2 Informal Resolution and Notice of Dispute

Before initiating arbitration, you agree to contact us and describe the issue and the relief requested. For disputes, you must send a written "Notice of Dispute" to support@prepfulapp.com and (if provided) the mailing address listed in Section 1.

The Notice of Dispute must include:

You and Prepful agree to make a good-faith effort to resolve the dispute informally for 30 days after receipt of a Notice of Dispute before either party may initiate arbitration (or, if eligible, small claims).

18.3 Binding Arbitration

If a dispute is not resolved informally, you and Prepful agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service through binding arbitration administered by JAMS, rather than in court, except that either party may bring an individual claim in small claims court if eligible.

18.4 Arbitration Procedures

The arbitration will be conducted under the JAMS Streamlined Arbitration Rules and Procedures, or the JAMS Consumer Arbitration Minimum Standards if they apply.

The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this arbitration agreement, except that a court may determine the enforceability of the class action waiver.

18.5 Fees and Costs

Payment of arbitration fees will be governed by JAMS rules and, if applicable, the JAMS Consumer Arbitration Minimum Standards. If the Consumer Minimum Standards apply, you will not be required to pay more than the amount required of a consumer to initiate arbitration, and Prepful will pay the remaining JAMS filing, administrative, and arbitrator fees, except where the arbitrator determines your claim is frivolous or brought for an improper purpose.

18.6 Location and Format

Unless you and Prepful agree otherwise, the arbitration will take place in King County, Washington. The arbitration may be conducted remotely where permitted by JAMS rules.

18.7 Class Action Waiver

YOU AND PREPFUL AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

18.8 Injunctive Relief

Nothing in this section prevents either party from seeking injunctive or equitable relief to protect intellectual property rights or to prevent unauthorized access to the Service.

18.9 Severability (Arbitration)

If any portion of this Section 18 is found unenforceable, the unenforceable portion will be severed and the remainder will be enforced. If the class action waiver is found unenforceable, then the arbitration agreement will be null and void as to that dispute, and the dispute will proceed in court subject to Section 19.

18.10 Mass Arbitration Procedures (Batching / Process Administrator)

To the extent permitted by law, if 25 or more similar demands for arbitration are filed against Prepful by or with the assistance or coordination of the same law firm(s), lawyer(s), or organization(s), within a reasonably short period of time, and JAMS determines (in its discretion) that the demands constitute a mass arbitration (or similar coordinated proceeding), you and Prepful agree that the JAMS Mass Arbitration Procedures and Guidelines (and any applicable Mass Arbitration Fee Schedule) will apply to the administration of the proceedings.

Any batching, grouping, bellwether selection, stays, or other management tools used under those procedures are intended solely to promote efficient resolution. Each claimant's dispute remains an individual dispute and will be decided on its own merits, unless the parties agree otherwise.

If JAMS declines to administer a mass arbitration under its mass procedures, the parties will meet and confer in good faith to adopt a fair, efficient process consistent with the purposes of this Section 18, including (where appropriate) the use of a process administrator, staged filings, or bellwether proceedings.

19. Governing Law and Venue

These Terms are governed by the laws of the State of Washington, without regard to conflict of laws principles, except to the extent federal law applies.

If the arbitration agreement is found unenforceable or does not apply to a dispute, you and Prepful agree to submit to the exclusive jurisdiction of the state and federal courts located in King County, Washington, unless applicable law provides otherwise.

20. California Users and Residents

If you are a California resident, you have certain rights under California law.

20.1 Complaints

If you have a complaint regarding the Service or want to request information, you may contact us at support@prepfulapp.com.

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

20.2 California Privacy Rights

California residents have specific privacy rights under the California Consumer Privacy Act (CCPA) and other California laws. Please see our Privacy Policy for information about your California privacy rights and how to exercise them.

20.3 Shine the Light

Under California Civil Code Section 1798.83 (California's "Shine the Light" law), California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us, once per calendar year, information about the personal information we shared, if any, with other businesses for their own direct marketing uses. To make such a request, contact us at support@prepfulapp.com with "California Shine the Light Request" in the subject line.

21. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice (for example, in the app or by email) and may require you to affirmatively accept the updated Terms in order to continue using the Service.

If we change the arbitration provisions in Section 18, the updated arbitration provisions will apply only to disputes that arise after the effective date of the update, unless you affirmatively accept the updated arbitration provisions.

22. Miscellaneous

23. Contact

Questions about these Terms: support@prepfulapp.com